ROSA: ­ Reaching our Spanish-speaking Audience

Date

2010-02-03T21:09:34Z

Authors

Alaniz, Minerva

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Abstract

The workshop was presented to increase awareness of cultural differences, behaviors and values of dominant American Culture and Hispanic/Latino culture and their impact on delivering library services. To learn how to build strong community partnerships and collaborate with the Spanish-speaking community to increase access to public computers and resources. To learn techniques for reaching out and marketing the public library and public computers to Spanish-speaking customers. To understand how to develop an action plan for reaching out to the Spanish-speaking customer and increasing access to public computers in the library.

Description

The workshop was presented to learn how to reach out to Spanish speakers in the community.

Keywords

Diversity in the workplace, Multicultural services librarians, Public services (Libraries)

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