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dc.creatorChang, Har Thye
dc.date.available2011-02-18T22:08:20Z
dc.date.issued1988-12
dc.identifier.urihttp://hdl.handle.net/2346/17633en_US
dc.description.abstractThe purpose of this study was to determine the effects of formal management training on institutional foodservice operation at Texas Tech University. A total of 26 foodservice managers participated in a three-month formal management training program which was scheduled from June 6, 1988, to August 18, 1988. A training manual was developed using other restaurant operation manuals, training references, textbooks, and existing fragmented training materials. Test questions were developed based on the training materials. Pre- and post-tests were used to evaluate the effects of knowledge gain. In conjunction with the training session, the Minnesota Job Satisfaction Questionnaire was given to the managers before and after the training program to measure their satisfaction level. A T-test for correlated groups was used to analyze the significance of the data. Results indicated that there was a significant increase in knowledge (39.51%) but there was no significant change in the job satisfaction level.
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherTexas Tech Universityen_US
dc.subjectTexas Tech University -- Food serviceen_US
dc.subjectFood service management -- Study and teachingen_US
dc.subjectFood service employees -- Training of -- Handbooksen_US
dc.subjectUniversities and colleges -- Food serviceen_US
dc.titleThe effects of formal management training on institutional foodservice operation at Texas Tech University
dc.typeThesis
thesis.degree.nameM.S.
thesis.degree.levelMasters
thesis.degree.disciplineHome Economics
thesis.degree.grantorTexas Tech University
thesis.degree.departmentHome Economics
thesis.degree.departmentFamily and Consumer Sciences
dc.degree.departmentHome Economicsen_US
dc.rights.availabilityUnrestricted.


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