Student and instructor expectations of student success and satisfaction in an online, undergraduate education course
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ABSTRACT The advancement of technology is changing the way colleges and universities operate. In order to meet the needs of the students, many if not most instructors will have to alter traditional teaching methods. Many higher education institutions have moved part of their course delivery system to online instruction and many others are moving to online and hybrid instruction. This research study seeks to investigate student and instructor expectations as well as student success and satisfaction in online instruction. The purpose of this research is to study student and instructor expectations in online instruction. Specifically, focus will be directed towards student success and satisfaction. Participants, students and instructor, in an introduction education course will participate in the study. A qualitative case study format will be utilized to allow the reader and the researcher the opportunity to reflect the perspective of the participants involved. Data collection will include questionnaires and student and instructor interviews. Additional data to be collected will be documents and records in the form of student class assignments and discussion threads. The findings from this study have the potential to benefit higher education instructors by influencing how they conduct their classes and future classroom teachers in how they receive and implement educational instruction. In addition teacher preparation programs may benefit from gaining a better understanding in how they are preparing the next generation of teachers. Finally, the university where the study is being conducted at will receive feedback regarding success and satisfaction in their online, education course.