Perception of the influence of experience and degree attainment on strategy-choice of mid-level leaders in addressing conflict at a university health sciences center
Keller, Michael J.
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In their daily scholastic efforts, while achieving departmental and organizational goals, mid-level academic leaders face conflict at our universities. Success in academic leadership within this context may be measured by several criteria. For example, faculty turnover rates, student graduation rates, accreditation status, may each be sources of conflict, and areas in which academic leadership are measurable. However, successful leadership is many times underpinned by success in conflict resolution. Therefore, leaders are often seen as failing when the conflict is not successfully addressed and resolved. Additionally, the successful leader will aid in the settlement of conflicts while simultaneously moving the involved parties toward departmental goal achievement. The disagreements that arise can quickly become emotionally charged, and influenced by the perceptions and the emotional tenets attached by those involved. Further complicating conflict in the university are matters of academic rank and status, which may influence the expression of disagreement and one’s willingness to negotiate on the part of one party to another