Administration and cross-functional teams in libraries: A case study in failures and solutions

Abstract

Purpose: The purpose of this paper is to assist library administration in avoiding cross-functional team pitfalls.

Design/methodology/approach: This paper reports the results of years of cross-functional teams at an academic Library. Reports results of years of cross-functional teams at an academic Library.

Findings: Through shared trial and errors, readers will be able to avoid pitfalls and formulate questions not previously considered for their pursuit of cross-functional teams.

Research limitations/implications: While this is a case study, the lessons learned can be applied at any library where cross-functional teams are considered.

Originality/value: This study provides an account of teams at an academic library spanning a decade. Trials and tribulations are discussed.