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Testing the Viability of the READ Scale: Qualitative Statistics for Academic Reference Services
(Association of College & Research Libraries, 2010-03)
The READ Scale (Reference Effort Assessment Data) is a six-point scale tool for recording qualitative statistics by placing an emphasis on recording effort, knowledge, skills, and teaching used by staff during a reference ...
Reaching out: Connecting Students to Their Personal Librarian
This paper aims to highlight how librarians at Texas Tech University Libraries are thinking outside the box. Librarians launched services in a number of directions by creating new service points through videos, QR code ...